Cancellation policy

Cancellation Policy

Last updated October 13, 2024

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Pre-orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory.

We may collect full, partial, or no payment at checkout, subject to our discretion.

You can cancel a paid pre-order that has not yet been fulfilled.

If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund.

See our returns policy for more details on returns and refunds.

We may update this Cancellation Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.  

We shall honor the Cancellation Policy at the time of purchase. 

If you have any additional questions regarding our Cancellation Policy, please contact us at: support@lastanvil.com